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HPBBP 2: Operation, Maintenance and Building Owner Education

Recognizing that proper operation and maintenance of the building and its green components by the owners and occupants are critical to achieving the energy, resource and water efficiency, and indoor environmental quality objectives. This module specifically addresses the areas of operation, maintenance and owner education including the content of building owners’ manuals for single-family and multifamily dwellings, building owner training for single- and two-family structures, and additional considerations for multiunit buildings. By completing this module, you will be able to:
  •Identify the necessary roles of the designer or builder and the necessary roles of the building owner or operator to realize the operational savings and benefits of a high performance building.
  •Describe the ICC/ASHRAE 700-2015 National Green Building Standard™ required and recommended content in building owners’ manuals for one- and two-family structures.
  • List several items to include in building owner training programs.
  •Describe the additional mandatory and non-mandatory considerations pertaining to building, operations and maintenance manuals for multiunit buildings.

Continuing Education Hours: 1.0

Continuing Education Credits: CAPS, CGA, CGB, CGR, GMB, CSP, Master CSP, CMP, MIRM

If you’d like to see this course offered locally, contact your home builders association.

The National Association of Home Builders is a Registered Provider with The American Institute of Architects Continuing Education Systems. Credit earned on completion of this event will be reported to CES Records for AIA members by the Provider. Certificates of Completion for non-AIA members are available upon request.

For more information about this item, please contact NAHB Professional Designation Help Line at 800-368-5242 x8154 or via email at

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